The Arabian Boutiques gives you the right to Return/ Exchange, within 15 days after receiving the product subject to Terms and Conditions per Brand.

Terms & Conditions:

  1. Return & Refund Accepted if: 

1.1 The item is not used and it’s in the original packaging.

1.2 The product has a manufacturing defect.

1.3 The item is not suitable / received the wrong size or item.

  1. Exchanges Accepted if:

2.1 The product has a manufacturing defect.

2.2 It does not match the ordered Item.

2.3 the size is not suitable.

  1. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, label removed, or altered in any way.
  1. Lingerie, Swimwear, Beauty products and Customized Fine Jewelry:

Unfortunately, we have a strict no-return policy on all Beauty Lines, Lingerie, Briefs, Swimming Suits and Customized Fine Jewelry.

These items are not eligible for return for health and hygiene reasons plus manufacturer.

Return/ Exchange Process:

  1. Please contact The Arabian Boutiques Customer Service team by submitting a request by send us an email including the following details to :

1.1   indicating the item(s) you would like to return/exchange.

1.2 Indicating the size you would like to exchange to

1.3 Include your email / contact number / detailed address.

1.4 Bank details for a refund if requested (Name, Bank Name, swift code, IBAN) – all the information must be submitted in English.

  1. An email will be sent to you if your request has missing details.
  2. After receiving the email of pick up from the courier company and the time has been confirmed by your side on email, please package up the item(s).
  3. Most Refunds / exchanges are processed within 7-15 business days after we receive your package. We’ll issue the refund the same original way you paid.
  4. The shipping charges will not be refunded if a refund requested / for any exchange item the shipping charges will be paid again.

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