The Arabian Boutiques gives you the right to Return/ Exchange, within 15 days after receiving the product subject to Terms and Conditions per Brand.
Terms & Conditions:
- Return & Refund Accepted if:
1.1 The item is not used and it’s in the original packaging.
1.2 The product has a manufacturing defect.
1.3 The item is not suitable / received the wrong size or item.
- Exchanges Accepted if:
2.1 The product has a manufacturing defect.
2.2 It does not match the ordered Item.
2.3 the size is not suitable.
- Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, label removed, or altered in any way.
- Lingerie, Swimwear, Beauty products and Customized Fine Jewelry:
Unfortunately, we have a strict no-return policy on all Beauty Lines, Lingerie, Briefs, Swimming Suits and Customized Fine Jewelry.
These items are not eligible for return for health and hygiene reasons plus manufacturer.
Return/ Exchange Process:
- Please contact The Arabian Boutiques Customer Service team by submitting a request by send us an email including the following details to : email@example.com
1.1 indicating the item(s) you would like to return/exchange.
1.2 Indicating the size you would like to exchange to
1.3 Include your email / contact number / detailed address.
1.4 Bank details for a refund if requested (Name, Bank Name, swift code, IBAN) – all the information must be submitted in English.
- An email will be sent to you if your request has missing details.
- After receiving the email of pick up from the courier company and the time has been confirmed by your side on email, please package up the item(s).
- Most Refunds / exchanges are processed within 7-15 business days after we receive your package. We’ll issue the refund the same original way you paid.
- The shipping charges will not be refunded if a refund requested / for any exchange item the shipping charges will be paid again.